Blog

September 11, 2020

The Reviews Are In! Our Customers Love Us!

Call Door Pros Today to Experience the Difference!

From an intricate entry door repair in La Quinta to a complex garage door repair in Palm Springs, the expert team at Door Pros strives to get the job done right the first time—every time.

Our No. 1 goal is customers who are happy with our skilled craftsmanship, quality products, timely responses and outstanding customer service. Judging by our recent reviews, we are hitting the mark. Here’s just a sampling of the latest feedback:

“Excellent, efficient service start to finish!”

We received this feedback from Diane K. of Palm Desert on July 16. She was dealing with a garage door that would work just fine and then, all of a sudden, refuse to budge. Our tech, Luke, found the problem and replaced the faulty parts. Then, he went the extra mile. He checked the remotes, the wall button and the built-in remote in the car. Who does that? We do!

“Another excellent prompt service call from Mark at Door Pros.”

In August, Erik D. noticed a garage door problem at his Marina del Rey home and used our website to request a service call. He didn’t expect to hear back from us right away because it was a Sunday afternoon. But, by that evening, his appointment was scheduled and he knew we would be showing up the next day. “The follow up was incredible! High recommend,” Erik says.

“100% perfect experience with Door Pros.”

In May, Severus, a new homeowner in Burbank, was wrestling with three sets of doors that were “a nightmare to open or close.” Our tech, Kyle, went over to provide him with a quote. But before he did, Kyle sent a text and an email to let this homeowner know he was on his way. During the scheduled appointment, Kyle did a “perfect job,” according to Severus. “It’s clear he knows what he is doing and cares to make it perfect.” 

“I should have just called them from the beginning.”

Catherine D. from La Quinta needed her garage door sensors replaced in July. She tried two different companies, but they never called her back. Then, she called us. She didn’t ask for same-day service, but she got it anyway. Plus, our tech, Gio, showed up early! Imagine that! “He was in and out in 30 minutes and was super polite the whole time,” Catherine says.

“It was literally hanging sideways as it had fallen off track.”

Jack F. of Palm Desert called in June with a true emergency garage door issue—a problem that compromised his family’s safety. We showed up within an hour and got the job done. Jack says he was impressed with our efficiency, knowledge, amazing service and fair pricing. Thanks, Jack! It’s all part of the job here at Door Pros.

We’re ready to dazzle you with our quick, reliable, affordable service, too! Need an entry door repair in La Quinta? Or a garage door repair in Palm Springs? Call the team that knows doors inside and out—Door Pros! 

Need a No-Touch Service Call? No Problem!

We continue to offer our popular no-touch service calls. To schedule yours, call us at 760.993.6873 or contact us online.